FAQ

How to settle payment from overseas?
Overseas payment for delivery within Indonesia. Currently our direct payment options through our online shop are supported for payment from all mayor Indonesian bank accounts as well as credit card payment from overseas. 
In case you experience any issues with payment please contact us for assistance. 

Handmade Products
The majority of our home decor gifts and amenities are handmade by local artisans and are carefully selected and of high quality standard. 
Due to the handmade nature of our products, there may be slight variations in color and/or craftsmanship.
Such variations are inherent in handmade products, so you may expect minor distinctions that will make your purchase special and truly one of a kind and the products you receive might vary slightly from the product pictures.
Please take note that for some of our Made-To-Order handmade products a minimum quantity applies and may take longer to complete depending on the quantity and product purchased.

Do you deliver overseas?
Yes we do! We deliver via air- or sea freight depending on order, your preference and destination. We will advice you about the best and most cost effective shipping options for you. Please visit our ‘overseas shipping policy, orders and payments’ policy for further information.  

The easiest way is to scroll through our catalogue, choose your items and send us an enquiry via the enquiry form or contact us via WhatsApp. Once your order is confirmed, we will request your email address and an invoice will be generated via the payment link. Once payment is finalized and received we will process your order.